Frequently Asked Questions

Question 1

How can I order from Nana?

Accepted Answer

You can order through the Nana app or website. Select products, add them to your cart, and follow the checkout process.

Question 2

What are the delivery times?

Accepted Answer

Nana provides fast delivery within 20 minutes in covered areas. Delivery times may vary by location and order volume.

Question 3

Can I return products?

Accepted Answer

Yes, you can return products within 24 hours of receipt if they are in good condition. Fresh products and opened items cannot be returned.

Question 4

What payment methods are available?

Accepted Answer

Nana accepts cash on delivery, credit cards, digital wallets, and bank transfers.

Question 5

Is there a minimum order amount?

Accepted Answer

Yes, the minimum order amount varies by area. Usually 20 SAR with additional delivery fees for small orders.

Jimmy The Panda Candy Sour Fruit Flavor Pencils - 75g